Support & Data Deletion

Effective 28 September 2026

No online ledger account

This release does not create a conventional tester username/password account, and Aceaum does not hold a server copy of the user's ledger. If the tester opens the feedback portal, the service keeps a pseudonymous installation identity and any feedback the tester chooses to submit. Contact support to request removal or de-identification of those limited server records, subject to applicable legal, security, and audit retention needs. This request cannot delete the ledger stored on the phone.

Delete one expense

Open the expense and choose Delete. It moves to Archive and can be restored for up to 60 days. ExpenT then permanently purges the record and its privately stored receipts.

Delete all data immediately

Use Android Settings > Apps > ExpenT > Storage > Clear storage, or uninstall ExpenT. Either action removes ExpenT's private local ledger, settings, and receipts from that phone.

Exports and backups

Clearing or uninstalling cannot delete files previously exported, shared, or saved elsewhere. Delete those copies separately. If records may be needed later, first use Settings > Data, archive & backup > Create encrypted backup. Store the .expent file with a provider you trust and keep its password separately; ExpenT and Aceaum cannot recover a forgotten backup password. Older ExpenT ZIP backups remain importable but are not encrypted.

Support

Contact expentsupport@aceaum.com. Do not email real SMS messages, complete account numbers, or unredacted financial documents unless support provides an appropriate safe method.